IT Managed Services
Some people may wonder what managed IT services are and whether or not this is an actual necessity. The answer is simple: managed IT services definitely are essential if you want a trouble free IT system with ongoing support and proactive solutions.
Basically, a managed IT service is when an IT provider offers unlimited IT support for a fixed monthly fee. The alternative is a very reactive way of dealing with IT – wait until something is broken and then call an expert to come and fix it. This kind of model actually worked as a disincentive to some of the less scrupulous IT providers; the more it breaks, the more work they will get and the longer it takes to fix, the more they could charge.
With a DEEPTECH managed IT services plan there is no more worrying about astronomical IT call-out bills or whether or not the technician is deliberately taking an unnecessarily long time to fix something simple. In fact, a managed IT service is a strong incentive for your IT provider to head-off any potential issues before they become problems and to ensure that you are using the most reliable and maintainable systems currently available. If you have IT issues then that equals less profit for the IT provider; it’s a great inducement to keep both parties working together towards a common goal. It also allows for strategic future planning so that your IT systems and processes can grow organically at the same time as your business.
Our clients have peace of mind that their IT systems are updated, secure, optimised and backed up at all times.
A snapshot of the types of IT managed services we can offer include:
- 24/7 Network, Server and Desktop Monitoring Services
- Managed Servers, Desktops and Software Applications
- 24/7 IT service desk
- On-Site and Remote Support
- Proactive and Preventative Maintenance
- Managed Firewall’s, Routers, Devices and VPN’s
- Managed Private and Public Cloud
- Office 365 Administration