Avoid “yes-men” if you want good IT advice

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IT Advisory

It sounds obvious, doesn’t it? That an IT specialist or IT business should offer sound advice. However, unfortunately, it doesn’t always happen. Even when it does happen, the value of the advice wears off quicker than expected due to the inexperience or insight from the ‘IT’ person who dispensed the advice in the first place. Once you reach this point, its a can of worms, you are hungry, and the advisor can’t recall the advice given or apologizes – none of it makes the worms taste any better.

Bad advice in IT can have a devastating impact on any business, it can lead your business on a one-way road to nowhere, once you arrive at that place called nowhere its a long, arduous way home. The new trend which has taken off in Australia in the last five years is the offer of free advice, its a promise to listen to your IT problems, recommend some band-aids and then sell you down the river – as you are not exchanging anything for it, the advisor has no accountability. Please beware of the IT consultant or IT business that will dispense it for free; it will cost you later on, far more than paying for sound advice in the first place.

Competent advisers can bridge the gap between your vision of what you want to achieve and implementation of that vision.

Our IT consulting services focus on designing and implementing solutions that provide a scalable architecture for distributed, secure, enterprise-quality systems.

A snapshot of the types of IT consulting services we can offer include:

  • Greenfield IT Technology Selection, Design and Project Management
  • Network Design, Performance Tuning and Optimisation
  • Information Technology, Security Assessments and IT Audits
  • Email Messaging & Unified Communications Systems
  • Data Recovery and Backup Solutions
  • VPN & Remote Access Solutions
  • Wireless Networking
  • Cloud Adoption / Migration
  • Overall IT strategy and virtual CIO functions

 

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Identify your blind spots

Recognize when and how to ask for advice

Do not bar opinions which may clash with or defy your own

When it comes to customising IT solutions, one of the most important aspects is ensuring an open and honest dialogue between the client and the IT adviser. It can be tempting to disregard opinions if they run contrary to our own views on a matter, but this isn’t always the best policy. When both parties listen carefully, consider all options and work together, then the best possible solution is found. 

Listen, understand and accept advice without becoming defensive

This can be a tough concept when you’re used to running your own business. After all, it was your brains, planning and hard work that transformed the company into what it is today! But IT is an incredibly niche field, and a system that works brilliantly in one specific situation may not necessarily be the best match for your long-term goals. We only want what’s best for you and your business.

Asking the right questions at the right time can make all the difference

Sound decisions can only be made when someone has accurate information. To get that information, you need to not only ask the right questions, but you need to do so at the right time. This is one of the areas in which Deeptech excels. Because of our solid background in building and maintaining IT infrastructure, we know what questions need to be asked and when is the right time to ask them.

Anticipate roadblocks and involve advisers in planning for contingencies

Every IT system, no matter how well planned, will periodically face roadblocks. This could be due to changes in how the company operates, varying employee numbers or a host of other common situations. But most roadblocks can be anticipated, which means they can be managed. The key is to involve your IT advisers early on so they can have a contingency plan in place to deal with roadblocks quickly and efficiently.

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Why Choose Us

Deeptech believes in a thorough, hands-on approach to IT consulting; we won’t ever offer you a band-aid recommendation or ill-conceived systems advice. By taking a systematic and rigorous approach to IT consulting, we can make sure that good decisions are made right from the very start. This, in turn, ensures that you won’t have to worry about your business running into trouble further on down the track.

At Deeptech, we pride ourselves on our ability to make life easier for our diverse range of clients. Whether your business employs 500 staff or only 5, we have the experience necessary to give you peace of mind regarding your IT systems. By customising our suggestions to suit every individual client need, along with taking the time required to acquaint ourselves with what those needs are, we can deliver a “set it and forget it” experience. After the initial transition and set-up phase is complete, you can get on with the business of running your business, and leave the rest up to us.

Of course, this kind of pro-active approach to IT consulting may cost more in the initial stages than other “experts” hustling free and generic advice. However, when you partner with Deeptech, you are investing in the long term future development of your business. You aren’t just saying “yes” to Deeptech; you’re saying “yes” to a viable IT strategy that can grow organically at the same rate as your business, closely monitored by an experienced team of IT specialists.