Privacy Policy

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At Deeptech ("we," "our," "us"), protecting your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, engage with our services, or communicate with us.

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Effective Date: 25 February 2024

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1. Information We Collect
 

We may collect and store the following types of personal information:

 

- Personal Identification Information: Name, email address, phone number, and other contact details provided voluntarily through our website, forms, or direct communication.

 

- Service Information: Information regarding your IT needs, inquiries, and any other data you provide when engaging with our services.

 

- Website Usage Data: IP addresses, browser types, access times, and pages viewed, collected through cookies or other tracking technologies.

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2. How We Use Your Information

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We use your personal information to:

- Provide, manage, and improve our IT services.

- Communicate with you regarding your inquiries, support requests, and service updates.

- Personalize your experience on our website and deliver relevant content.

- Comply with legal obligations and protect our business interests.

- Send newsletters or promotional content (you may opt-out at any time).

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3. How We Store and Protect Your Information

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We take the security of your personal data seriously. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

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- Data Storage: We store personal information securely using industry-standard encryption and secure servers.

- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

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4. Sharing Your Information

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We do not sell, trade, or otherwise transfer your personal information to third parties except in the following situations:

- With Service Providers: We may share your information with trusted third-party vendors or service providers who assist us in delivering IT services (e.g., hosting providers, payment processors). These parties are bound by confidentiality agreements and may only use your data for the specified purposes.

- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests from public authorities

 

5. Cookies and Tracking Technologies

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Our website uses cookies and similar technologies to enhance user experience and gather website analytics. Cookies are small files stored on your device that enable us to recognize your browser and capture certain information. You may choose to disable cookies in your browser settings, but this may affect your experience on our site.

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6. Your Data Rights

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Depending on your location, you may have the following rights concerning your personal data:

- Access: Request a copy of the personal data we hold about you.
- Correction: Request the correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information when it is no longer needed for its original purpose.
- Objection: Object to the processing of your personal data under certain circumstances.

 

To exercise any of these rights, please contact us at privacy@deeptech.com.au or call +61 8 63654500.

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7. Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

 

9. Contact Us

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If you have any questions about this Privacy Policy or our data practices, please contact us at:

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DEEPTECH
privacy@deeptech.com.au
+61 8 6365 4500
17/11 Sainsbury Road, O'Connor, 6163.

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This Privacy Policy is intended to give you confidence in how we handle your personal information. By using our website and services, you agree to the terms outlined in this policy.