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Deeptech Methodology 5

About

Deeptech has been providing business grade IT services to businesses around Australia since 1997. We are pioneers of the IT managed services mantra, one of the very first in WA.

Deeptech’s focus has always been on choosing the right technology and then making that technology work smart for our clients business. We then provide a strong and agile IT support system so our clients continue to get the most out of their IT investment. Our IT  services are designed for clients who don’t have an in-house IT support function, or those that wish to complement their existing IT team. Our team of IT experts can become your outsourced IT department, responding to your IT support issues quickly, often before you even know about them.  We cover everything from your wide area network, local area network, servers, private cloud, public cloud, hybrid cloud and right down to your computers,  mobile devices and business applications.

The mid to late 90s were an exciting time for IT and those in the business of keeping up with IT. First it was Windows 3.0, then Windows 95, Windows 98 and the game changer, Windows NT, from the mid 90s it was apparent none of this stuff was a nice to have, it was more a case of have it, use it, transform your business from it and failure was to be left behind. It was the era of localized innovation; even the internet was not the central focus at that time. We then entered the year 2000s, this was about connectivity, to the world wide web, it was the wild west with lots of people who thought they knew but on application usually failed or created one unsightly mess and expensive mess. Roll into the 2010s, and it was full steam ahead, instead of it being about localized innovation and connectivity, it was now about change at the speed of light and elasticity rather than connectivity.

DEEPTECH was in the thick of this; many consider the IT industries best years, we still have the same key staff in DEEPTECH after all of that time. What we are now is the culmination of all of the experience and wisdom gained from the best years in IT, to now getting the most out of what it’s transformed into, more a being rather than just a discipline. In 1997 we were a eyes wide open small business punching above our weight, in 2019 we are well-honed IT knowledge base of what works, what does not work and what stands the test of time, its always the same thing, good judgement, significant decisions and with precise execution.

For many small businesses, technology often gets in the way of doing business; good technology is the best empowerment tool of the 21st century if it’s not right; it is the exact reverse. Our clients are a diverse bunch of businesses varying in size from 5 up to 500 employees; they know us to be an honourable, dependable and integral bunch of people who find that their business is more capable with us rather than without us.

Our clients all have similar expectations and beliefs when it comes to ensuring the technology is efficient, effective and available: It needs to be good quality, managed skillfully, supported thoughtfully and aligned to the needs of the business. It is an enabler for our clients, its and not just a cost code, like all enablers you embrace them, support them and continually improve them.

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Anyone can be an IT provider

IT providers good or bad are all born for very different reasons, some from nothing, some from division, some from circumstances and some just because they are IT experts as they know how to do a firmware upgrade on an iPhone.

DEEPTECH was born from nothing other than clients saw value in what we were doing, believed we did it better and were happy to have us on their side, we lived up to the talk and walked it day after day with a smile. With the partnership came a reduction in ‘IT Weirdness’, increased IT acumen and access to an IT team which were more interested in doing the right thing rather than just selling the ‘in’ thing, and an IT team who knew their onions, even on the inside.

Our clients trust us completely, the IT industry is littered with used car salesman whose only interest is selling you another unit of something that’s the wrong colour, the wrong size and without any airbags.  The majority are misinformed, undereducated and generally, end up creating more pain than value, ongoing pain in most cases, luckily some of them now have the cloud enablement strategy to help get them out of the ditch they dug and find themselves in. They will even sell you that ‘car’ you don’t need, its quantity over quality, smoke and mirrors over transparency and an all-out assault on Australian businesses who have better things to do than play Russian roulette with an IT provider or its well-supervised consultants, who were a trainee only the day before. The decisions made by IT providers have long-standing implications, and like luggage, at an airport, the best part of any journey starts when you check it in and walk freely again.

With over twenty years in the business of providing IT solutions and services with the only thing that works, an innate passion for wanting to help, getting satisfaction out of doing the right thing and proving the used car salesmen wrong and getting back into the car business rather than IT.  We advertise to businesses, but we sell to people – the success of those people is directly related to our success – we have your back, and we do mean it.

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To be at your best, you have to work with the best

meet our key personnel

Stephan Wynne

Principal Consultant

My Role @ Deeptech = Founder / Owner

Jitesh Valji

Financial Controller

Brad Wake

Network Manager

My Role @ Deeptech = Network Manager

Nathan Alman

Service Manager

My Role @ Deeptech = Service Manager